Xfinity how to return equipment.

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itJan 30, 2024 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itI have been receiving text messages to return XFinity equipment that I don't physically possess. We've been using personal equipment for a long time now, and have only had Comcast as our service provider until we recently switched to fiber internet. Could you please make sure that: 1: We will not continue to be charged for equipment we don't have.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.

Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.Xfinity

XfinityVictor. +12 more. Official Employee. •. 473 Messages. 6 days ago. user_6j674l What return questions can we assist you with? 0. 0.

I am sorry to hear about your experience with all of this. They are correct, that once the equipment is returned, the charges will be removed. Here is our great Xfinity link https://comca.st/3Ju6jY4 that will go over all the process to return your equipment. Please let me know if you have any questions. -Aaron.May 26, 2021 · For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and ... Xfinity Community Forum. Customer Service. Customer Service. Return equipment. justinanddan. Visitor • 1 Message. Tuesday, November 21st, 2023 3:14 PM. Return equipment. How can I get equipment returned. Nearest UPS is …Sep 25, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

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I've been trying to submit an equipment return on Xfinity through my account but it's not been working for over two weeks. Is there any alternative way to submit an equipment return so I can have the shipping label generated and home pickup scheduled? I want to make sure I get the equipment back so I'm not charged for the equipment. We have ...

Are you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it”.Visit the newly redesigned Xfinity Retail Store to explore everything Xfinity has to offer. Experience TV, Internet, Voice, Home, and Mobile innovations in a totally interactive environment. You can also pick up, drop off or exchange equipment, pay your bill, subscribe to Xfinity services and get help from our knowledgeable staff at either Xfinity …Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.

Welcome to XFINITY and thanks for contacting us for help with returning the equipment. We are the right team to help and will surely miss your business. In addition to initiating a return online at our Equipment Return page , have two additional great options for you to return your equipment at no additional cost. Article | Comcast Business Support I was wondering if it were possible to return my internet equipment, like my router, before officially cancelling my plan? Additionally, can I do this without knowing the account number or any account information? My ex-roommate and I are parting ways. My roommate is already living in another state, but they are in charge of our Xfinity account.If you rent equipment from Comcast, you are eligible for an update — on us! If you own your equipment, please see more about updating your modem for instructions on how to find a modem compatible with your services.Get the most out of Xfinity from Comcast by signing in to your account ... Equipment · NOW Internet · Internet Essentials · Gig ... © 2024 Comcast; Web Terms O...Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as this will be your receipt.

Paying your bill. Managing your account. Subscribing to additional services. Picking up, returning, or exchanging your Comcast equipment. Before visiting an ...1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the …

I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I could return.You can return the equipment at any Xfinity service center near you or a UPS store. You do not need the print out the UPS label to return the equipment at a store. If you go to a service center you can take a picture ID and let them know you are just returning the equipment. You will get a return receipt and we recommend keeping for …Thank you for reaching back out to us @user_c05ya8! We have this really helpful article that provides steps for each way the old modem can be returned. This reply has been converted into a comment. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return.• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itAd Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.

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Jan 16, 2024 · 919 Messages. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right away ...

Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase. The following items ...I am receiving text messages about returning equipment within 30 days. I used all my own equipment and never received any Xfinity equipment so I don't know what items these messages are referring to. I did double check the Xfinity device return page, where there are also no devices for me to select to return.Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this …Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a …Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have …Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...XfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.

XfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.Dear Xfinity, I am writing to express my extreme dissatisfaction with the charges I have received for returning equipment to your company. I recently returned the equipment on the date that was agreed upon, but to my surprise, I received a bill for a charge that was unjustified and unacceptable.The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be dropped off and they will take care of the shipping. 2. mechsegirl • 3 yr. ago.Instagram:https://instagram. cool terraria houses Jan 10, 2024 · Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return. Select the UPS prepaid option. Print the shipping label provided. For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your … how old is ron isley 15 reviews and 9 photos of XFINITY STORE BY COMCAST "Recently opened, this Xfinity Store by Comcast is part of Xfinity's expansion into the mobile …For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your … quorum of the twelve apostles ages Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code? david uth The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be dropped off and they will take care of the shipping. 2. mechsegirl • 3 yr. ago.Jan 10, 2024 · Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return. Select the UPS prepaid option. Print the shipping label provided. first source bank routing number Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Jan 6, 2022 ... After you return the rental equipment keep the receipt. They will claim you didn't return it. Also keep the receipt for the equipment you ... family dollar rio rico az The only wrinkle in this plan is that the form asks for your details (name / address / email address). If it's not your modem/router and you just want to give it back, I guess it doesn't really matter. If you know whose modem it is, you can just fill out the info for them I …TV remote. Xfinity internet and voice modems. Xfinity cameras. The xFi Pods. Wireless gateway. Should You Return the Cables? The only cable you are … pay bond online maricopa county I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Aug 28, 2021 · XfinityDena. That is a great question! It is best to return as soon as possible to avoid unreturned equipment fees. Luckily, we have made the process a bit easier for you despite the closing of many businesses and the many stay-at-home orders we all must abide by. Here: https://comca.st/2Y5zahM are the steps to initiate a return of your equipment. Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. … bamboo village anoka Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly … rocket league achievements Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. tomtord comic Jan 6, 2022 ... After you return the rental equipment keep the receipt. They will claim you didn't return it. Also keep the receipt for the equipment you ...You can return the equipment at any Xfinity service center near you or a UPS store. You do not need the print out the UPS label to return the equipment at a store. If you go to a service center you can take a picture ID and let them know you are just returning the equipment. You will get a return receipt and we recommend keeping for your ... klaus schwab dad Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return. Select the UPS prepaid option. Print the shipping label provided.I was wondering if it were possible to return my internet equipment, like my router, before officially cancelling my plan? Additionally, can I do this without knowing the account number or any account information? My ex-roommate and I are parting ways. My roommate is already living in another state, but they are in charge of our Xfinity account.1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the …